A major factor in Bell's success is its long history of technical innovation. Bell regards its intellectual property as some of its most important business assets and protects them accordingly. Bell's intellectual property includes without limitation its patents, copyrights, trademarks, business processes, systems, manufacturing processes, technical and marketing information, and strategic planning. In the ordinary course of business, suppliers may need to have access to Bell's intellectual property. Bell Helicopter expects its suppliers to protect Bell's intellectual property in the same manner as Bell would, in accordance with all Proprietary Information Exchange Agreements.
As a part of our culture, Bell utilizes Continuous Improvement (CI), a comprehensive and proven set of tools and techniques applied in a consistent, systemic fashion to better solve problems and optimize processes in all functional areas. The main focal points of Continuous Improvement are:
Opportunities to jointly work on projects with suppliers at their site(s) will occur from time to time. Suppliers are encouraged to participate in CI projects executed within their space, as these projects can provide a wealth of experience in use of CI tools and techniques.
Bell selects suppliers in a large part on the quality and reliability of their products and services. Consequently, Bell expects suppliers to stand behind their products. Bell customers are demanding greater warranty protection and it is appropriate that suppliers accept their share of this increasing warranty requirement.
Suppliers shall warrant their products and services for the longer of the period provided by applicable law or the warranty period provided to Bell Helicopter.
The terms listed below are guidelines only. For actual payment terms, refer to the Bell Helicopter Purchase Order or the actual contract.
Bell Helicopter has a ninety (90) day dispute policy regarding issues of problems/past due invoices or short payments. Notification is required within 90 days of the issue in question. All notifications shall be in writing and followed-up by a telephone call within seven calendar (7) days of submission to Bell Helicopter accounts payable department.
Any and all payment issues brought to our attention after the ninety (90) day dispute period may not be honored.