Privacy Policy

Bell Privacy Policy for E-Commerce Websites

Standard Privacy Policy - E-commerce

Effective Date:  May 25, 2018



At Bell we know you care about your personal privacy. Because we care too, we have adopted the practices described in this Privacy Policy. You should not access this Site or use our services until you have carefully read this Privacy Policy and agree to the terms and conditions described in it. 


Certain areas of the Site may contain their own privacy policy because of the services provided or transactions conducted through those specific areas. You should not access those areas, use the services of, or conduct transactions in those areas of the Site until you have carefully read the associated private policy and agree to its terms and conditions. If there is any inconsistency between this Privacy Policy and an area-specific privacy policy, the area-specific privacy policy controls.


We only collect the Personally Identifiable Information discussed in this Policy with your consent.  You give us consent to use Personally Identifying Information (including cookies) by checking the box at the bottom of this window and hitting “Accept.”  If you make a purchase on this Site, sign up for email newsletters, or give us information to contact you, you will be asked to consent to our use of that information. 


Our Collection and Use of Your Personal Information 

We collect and use information about you which we reasonably believe will help us administer our business or provide products, services or other opportunities to you. This includes information about your use of our Site, information that you provide to us (such as name, contact information, and email address), and information from cookies that helps us personalize your experience on the Site. We use the information we learn about you to help us personalize and improve the experience you have with us, to respond to your requests, and to communicate with you.  


The types of information we may collect, retain, and use include the following: 

1.   Site Use Information 

You can visit the Site without telling us who you are or revealing any information about yourself. Our web servers may collect the domain names, not the email addresses, of visitors. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, the Site you visited just before coming to this Site, internet service provider, etc.  The Company may use this information (“behavior profiles”) to measure the use of our Site and to improve the content we offer. We may share with third parties that have a legitimate business relationship with Bell experiential information or other data which does not personally identify users of our Site. For example, this might include product or service preferences of all visitors to our Site. 


2.   Information You Provide to Us 

You are not required to register to access our Site. However, if you send us an email; contact us to receive information, products or services; or register in connection with a specific area of the Site, we may collect profile information from you (“Personally Identifiable Information” or “PII”). You may provide, for instance, your first and last name, email address, company name, title, physical address (i.e., street address, city, state, country and zip code), customer ID, phone number, fax number, product information or other information. Although you may choose not to provide the optional information to us, it may result in some features not being available to you. 


If you purchase products from us online, you may provide credit card information. By providing this Personally Identifiable Information to us, you explicitly agree to our collection and usage of such information as described in this Privacy Policy, and you will be asked to consent again when we request this information.


Our Use of Information You Provide

We may use your Personally Identifiable Information to respond to your inquiries, process an order, contact you regarding account status or customer service, ask for your feedback on our service, let you know about products or services which may be of interest to you, allow you to access specific account information, or in the case of seeking employment at Textron or one of its subsidiaries, match you with appropriate job opportunities, or for other purposes.  We may store the information you share with use for marketing research and other marketing purposes.


Sharing Information you Provided with Third Parties

You also consent to our making your email addresses available to other reputable organizations affiliated with Bell whose products or services we think you may find interesting.


Information Shared on Forums and Chatrooms

Be aware that when you voluntarily disclose personal information in public areas of the Site, such as chat rooms or bulletin boards, this information may be seen and used by others. So, be sure to exercise good judgment when sharing personal information in these forums if applicable.


3.   Email Communications 

We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you. To help us determine whether you have received an email from us, and to help us make emails more useful and interesting, we may receive a confirmation that you have opened an email from us. 

4.  Cookies 

A cookie is a small piece of information that a web site can store on your web browser and then retrieve at a later time. We may use cookies to enable us to remember your password, track the portions of the Site you visit, help us identify the portions of the Site that may be the most relevant for your needs, and to help us identify other products or services that may be of interest to you or others.


However, except as set out herein, we do not use cookies to examine your surfing behavior before or after you leave our Site.


Retention of Your Data

We retain your Personally Identifiable Information only for as long as it is necessary for the purposes for which it was collected and processed.


Child Privacy

Because of the nature of our business, our products and services are not designed to appeal to minors, and therefore we do not knowingly attempt to solicit or receive any information from children. Our terms and conditions of use require that any registration may only be made by those age 18 or older and that any product or service purchases may only be made by those age 18 or older. If we have reason to believe that information is being provided by a child under the age of 18, Bell will not collect the information without parental consent or parent notification, which will include the opportunity for the parent to prevent the use of the information or to prevent the child's participation in the activity. Without parental consent, online information will only be used to respond to an unsolicited request and for no other purposes. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.


Restriction on Disclosing Information to Third Parties & Data Transfers

We do not sell or lease your Personally Identifiable Information to third parties; however, we may share your PII with Bell-affiliated companies or authorized representatives. There are also limited circumstances where we share your PII with parties not affiliated Bell.  Please see below for more information about our policies on sharing data with third parties, including our policy on EU Personal Data.


We reveal Personally Identifiable Information about you to third parties only if:

  1. you request or authorize it;
  2. the information is provided to help complete a transaction for you;
  3. the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.);
  4. the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); or
  5. the information is provided to our agents, outside vendors, or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, etc.).

We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties that have a legitimate business relationship with Textron for promotional or other purposes. 

EU Personal Data will only be transferred to third parties outside of the EU if:

  1. the third party data controller processes the personal data in accordance with a Commission decision finding that a third party country provides adequate protection; or
  2. the third party data controller becomes a signatory to Model Clauses with Textron or another data transfer agreement approved by a competent authority in the EU; or
  3. data subjects have been given the opportunity to object, after having been informed of the purposes of the transfer, the categories of recipients and the fact that the countries to which data is exported may have different data protection standards.

Security Procedures to Protect Information 

We maintain numerous security standards and procedures to help prevent unauthorized access to confidential information about you. Our Site uses a combination of encryption technology and authentication to protect your Personally Identifiable Information. If the web browser you are using supports Secure Sockets Layer (SSL), your information will be submitted to us with a high level of security.  We update and test our security technology on an ongoing basis. We have procedures limiting employee access to Personally Identifiable Information to those employees who have a business reason to know such information about you. 


It is important for you to help protect against unauthorized use by signing off of our Site each time you finish using the Site. 


Inapplicability of Privacy Policies of any Linked Sites or Other Parties 

The Site may contain links to other sites such as affiliates or other third-party distributors and sales representatives. This Privacy Policy only addresses the Company’s use and disclosure of your Personally Identifiable Information collected on our Site, if any. While we try to link only to sites that share our standards and respect for privacy, we are not responsible for the privacy practices of any third parties or the content of linked sites, and we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites. The Company has no responsibility or liability for these independent policies or sites. 


Terms of Use, Notices and Changes to Our Privacy Policy 

We may update this Policy periodically or as our business changes and the world of technology evolves to better protect you.  At the top of this page, you will find a link to all of updates with the changes noted.  You can quickly see if this Policy has changed since the last time you read it by viewing the information on that page. 


As our business changes, this Privacy Policy, area-specific privacy policies, the Terms of Use, and Additional Terms and Conditions are expected to change from time to time, and we reserve the right to change the Privacy Policy, area specific private policies, Terms of Use, and Additional Terms and Conditions at any time. The use of your information is subject to the Privacy Policy, area-specific privacy policies, and Terms of Use, and Additional Terms and Conditions in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this Site. We may email periodic reminders of our notices and terms and conditions and post any changes to the Privacy Policy, area-specific privacy policies, Terms of Use, and Additional Terms and Conditions on our Site. We encourage you to check our Site frequently to see the current Privacy Policy, area-specific private policies, Terms of Use, and Additional Terms and Conditions in effect and any changes that may have been made to them.  At the top of this page is a link to our updates so you can know quickly if this Policy has changed since the last time you read it.


In the event of any conflict between the terms of this Privacy Policy and the Terms of Use, then the Terms of Use shall control. 


Your Rights

Basic Rights

You have a right to receive a copy of your data, to correct inaccurate personal data, and to request that we delete data about you.  We may need to request additional information from you to confirm your identity prior to processing your request. 

Withdraw Consent

You have a right to withdraw your consent to collection your Personally Identifiable Information. 


How to Contact Us with Questions About this Policy

To contact us regarding any questions about this Policy or to register a complaint, please contact