CUSTOMER ADVANTAGE PLANS
Smart planning to give you peace of mind
Protect your direct maintenance costs and aircraft value over time with our Customer Advantage Plans (CAP). Get cost predictability, transparency and comfort all in one place. Fly smarter. Fly better. Fly with CAP.
Hear from a customer
Operating a major fleet or only a single Bell helicopter? Either way, we're dedicated to keeping you in the air, safely. Make your operations simpler and more convenient with CAP. Fly comfortably knowing that your investment is protected and our team is looking out for you. But don't just take our word for it. Hear from our customers.
Above all, CAP has given us an immediate, timely response and technical support that is undoubtedly unmatched.
Alejandro De Jesus Jasso
General Manager, Heliservicio
Alejandro De Jesus Jasso
General Manager, Heliservicio
What exactly do you get with CAP?
More time in the air
Take back the time you need to keep flying.
VIP treatment
Get exclusive access to our parts and inventory.
Worry-free predictability
From costs to scheduling, we handle surprises so you don't have to.
Our team. Your personal manager.
Receive one-on-one support whenever you need it from your personal account manager and our global support network.
Why choose premier?
Get your money back
CAP Premier members are eligible to receive the remaining amount of their CAP account balance at end of plan term.
No hassle transfer
Upon sale, any remaining funds in the aircraft's Premier CAP can be transferred.
Best value over time
CAP Premier covers scheduled maintenance, life-limited components and overhauls.
Plan comparison
| TYPICAL CUSTOMER | PREMIER | STANDARD |
|---|---|---|
| Aircraft Ownership | New Aircraft or Fleet Customer | New Aircraft Only |
| Years of aircraft ownership | 5+ | <5 |
| Annual flight hours | High | Low |
| COVERAGE | ||
| Standard helicopter configuration parts | ||
| Optional coverage for kits installed by Bell Helicopter | ||
| Optional full maintenance coverage | ||
| Optional engine coverage | Varies by Model | Varies by Model |
| Parts used for scheduled maintenance | ||
| Parts used for unscheduled maintenance | ||
| Life limited components | ||
| Overhauls | ||
| OEM original and authorized parts | ||
| Alert Service Bulletins | ||
| CONTRACT | ||
| Minimum annual flight hours | No Minimum | No Minimum |
| Renewable | ** | |
| Transferable | * | |
| Preferred Rates for using Bell Helicopter Authorized Customer Service Facilities | ||
| Choice Pricing Under Warranty | ||
| SUPPORT | ||
| Access to Bell Helicopter Customer Portal | ||
| On-site technical assistance | ||
| 24/7/365 AOG support | ||
*Upon sale of aircraft, any remaining funds in the aircraft’s Premier CAP account may be transferred with execution of a new contract.
** Conditions may apply.
Designing the best plan for you
Everyone's business needs are different. Let us step into your world to understand what your needs are. To get started, connect with someone on our team.
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